Log In | NDAX® 🔒

Welcome to NDAX Login Guide 🛡️

Logging in to your NDAX® account securely is the first step in managing your crypto assets with confidence. Whether you’re using web or the mobile app, following best practices will help protect you from unauthorized access, phishing, and other threats.

Step 1: Navigate to Official Login

Open your web browser and go to www.ndax.io, or open the official NDAX mobile app downloaded from trusted sources (App Store / Google Play). Click or tap the Log In button. Always confirm you're on the real domain. 🧐

Step 2: Enter Credentials Correctly

On the login screen, enter your registered email address and password. Make sure your password is strong and unique. If you can, avoid using the same password you use elsewhere.

If your password is forgotten, click on the “Forgot Password?” link to initiate the password reset process. You’ll receive instructions via your registered email. 📧

Step 3: Enable Two‑Factor Authentication (2FA) ✅

NDAX mandates 2FA for every user before they can trade, deposit, or withdraw funds. It adds a second layer of security beyond just your password. :contentReference[oaicite:1]{index=1}

1. Log in, go to Settings → Security → Two‑Factor Authentication. :contentReference[oaicite:2]{index=2}
2. Choose a 2FA method (Google Authenticator, Authy etc.).
3. Scan or copy the setup key / QR code into your authenticator app.
4. Enter the 6‑digit code displayed in the app into NDAX to enable. :contentReference[oaicite:3]{index=3}

Step 4: Login via Mobile App & Biometrics

If you prefer, use the NDAX mobile app to log in. The mobile version often allows you to enable biometric authentication (e.g., fingerprint or face recognition) after setting up your password + 2FA. This adds convenience without compromising too much on security. 📱

Step 5: Recognize & Avoid Phishing Attempts 🎣

Phishing scams are a major risk. Fake emails, messages or websites trying to trick you into entering credentials can lead to account compromise. Stay alert.

• Don’t click on suspicious links in emails / messages.
• Always verify email sender addresses and domain names.
• Be cautious of urgent messages asking you to “verify your login” or “reset now”. Legitimate actions will refer you to log in via the official site.

Step 6: Account Recovery & Password Reset 🔁

If you’re locked out or forget your password:

• Use the “Forgot Password?” feature to receive reset instructions via email.
• If 2FA is active and you lost access to the app, check if NDAX provides recovery codes or backup methods. :contentReference[oaicite:4]{index=4}
• Contact NDAX support if needed, proving identity as required.

Step 7: Best Security Practices for NDAX Users 💡

• Use a unique password not used elsewhere.
• Enable 2FA immediately after creating your account. :contentReference[oaicite:5]{index=5}
• Keep backup codes or recovery options stored safely offline.
• Enable notifications for login attempts and withdrawals.
• Periodically review the list of devices logged in to your account and remove unfamiliar ones.

Step 8: What to Do If Login Fails ❌

Sometimes, things don’t work. Here are common issues and fixes:

• Incorrect password → use reset link.
• Authenticator code not working → check time sync on your device/app.
• Lost 2FA device → use backup or contact support.
• Browser issues → try clearing cache / cookies or using another browser/device.

Step 9: Maintaining Access and Session Management 🕒

Once logged in, manage your session wisely:

• Log out after use, especially on public or shared computers.
• Use secure networks (avoid public WiFi when possible).
• Keep your software, browser, and NDAX app updated to latest versions.

Additional Features & Tools on NDAX 🧰

After login, you gain access to features like:

• Portfolio overview of your holdings.
• Deposit / withdraw CAD or supported cryptocurrencies.
• Real‑time market data and charts.
• Trade multiple crypto pairs with limit, market orders.
• Security dashboard showing active sessions, settings.